Please note, this is a representation; the original project remains confidential. I can share it privately
3 Core Logistics Platforms
Enhancing operational efficiency, streamlining order processing, and ensuring real-time inventory accuracy
2023
Remote
3 teams - 3 products
5 members each team
Product Design
Design System
UX Research
During my tenure in the logistics department, I played pivotal role in designing three key internal products that were instrumental in driving the success of the e-commerce platform.
Orders and Suppliers Platform: The existing legacy system was outdated and challenging to iterate on, presenting a key opportunity to strengthen the core of the business by unifying the order workflow under a single, robust SaaS platform.
This new product was intended to ensure that inventory levels were updated in real-time across all sales channels, preventing overselling and stockouts, thereby maintaining customer satisfaction. The platform needed to be intuitive to encourage quick adoption by the internal purchasing team, minimizing the learning curve and enhancing productivity.
Fulfillment: This project expanded our services to host products for other e-commerce platforms, integrating them seamlessly into our system to maintain high delivery standards. I contributed to the early design of the B2B MVP, establishing a scalable solution to meet the needs of multiple e-commerce partners.
Agency and Courier Relations: We optimized the assignment of couriers and delivery agencies based on product categories, ensuring that each order was handled by the most suitable service, thereby improving the speed and reliability of shipments.
This project is the result of truly team work 🧡